Remote Customer service Jobs · Strategic Thinking

Job listings

  • Build comprehensive pre-meeting briefing documents for enterprise client calls.
  • Own the full follow-up loop on open Jira tickets tied to client requests.
  • Maintain accurate, up-to-date records in Salesforce for all enterprise accounts.

Wheel is evolving the traditional care ecosystem by equipping innovative companies with a platform to deliver virtual care at scale. They offer strategies and technologies to foster engagement, build brand loyalty, and maximize return on investment.

Germany 6w PTO

  • Support the planning, execution, and analysis of international CRM campaigns like newsletters and lifecycle flows.
  • Analyze CRM performance metrics such as open rate and click rate to derive initial insights and help optimize automated customer campaigns.
  • Collaborate with teams such as Webshop and Graphic, contributing ideas to improve CRM campaigns and processes.

The Quality Group is an innovative provider of sports nutrition and healthy food products, combining the successful brands ESN and More Nutrition. It is a fast-growing company with over 1,200 employees and a culture focused on passion for products, technology, and logistics to support customers' healthy lifestyles.

$95,400–$106,000/yr

  • Drive and own Strategic partnerships with clients and act as the primary point of contact for assigned accounts.
  • Act as a trusted advisor to customers to drive adoption of solutions and ensure they leverage value.
  • Maintain customer engagement levels and support customer NPS scores.

PointClickCare helps providers deliver exceptional care. They are a leading health tech company that’s founder-led and privately held, empowering employees to push boundaries and innovate.